Privacy Policy
Who We Are
Advance Energy (“we,” “us,” or “our”), responsible for collecting and handling the personal data you provide when you engage our services or subscribe to our communications.
Information we collect:
We collect only the minimum information necessary to:
Provide contracted services: Your name, contact details (email, phone, mailing address), and payment information as required to deliver the work you’ve engaged us to perform.
Send newsletters and promotions: Your email address (and, where you choose, your name) so we can keep you informed about updates, special offers, and industry insights.
How We Use Your Information
Contract Fulfillment: To manage your account, process transactions, schedule service appointments, and communicate about project details.
Newsletters & Marketing: To deliver periodic emails about our services, promotions, and thought‑leadership content. You may opt out of these at any time.
We do not use your information for any other purpose.
SMS Messaging
We do not offer automated, subscription‑based, or recurring SMS services. Any text message you receive from us is sent manually—one‑off and only at your explicit request.
Opt‑In: SMS is sent only after you provide your mobile number (e.g., via a contact form) and explicitly ask to receive a message.
Frequency & Fees: Message frequency varies by request. Standard message and data rates may apply under your carrier plan.
Help: Text HELP to our short code or call our support line for assistance.
Opt‑Out: Text STOP to unsubscribe from further manual messages. We’ll confirm your opt‑out with a single reply.
Data Sharing
We share your personal data only with:
Service providers who support our contracted work (e.g., payment processors, logistics partners)—subject to strict confidentiality obligations.
Legal authorities, if required by law or to protect our rights.
We never sell or rent your information for marketing by third parties.
Data Security & Retention
We maintain appropriate administrative, technical, and physical safeguards to protect your data. We retain your information only as long as needed to fulfill the purposes outlined above or to comply with legal obligations.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data
Restrict or object to certain processing activities
Withdraw consent for marketing communications
To exercise any right, please contact us using the details below.
Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. The “Effective Date” above will indicate the latest revision.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@advanceenergypr.com.